Privacy Policy

1. Introduction

NeutralCommonsMeadow ("we," "our," or "us") is dedicated to maintaining your privacy. This Privacy Policy outlines our practices regarding the collection, usage, exposure, and safeguarding of your data when you visit our website neutralcommonsmeadow.sbs or utilize our yacht charter offerings.

By availing of our services, you are agreeing to the practices specified in this document. This policy adheres to the privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy regulations.

2. Information We Collect

2.1 Personal Information

We acquire personal information that you willingly supply to us when you:

• Reserve a yacht charter
• Reach out to us through our website or telephone
• Enroll in our newsletter
• Complete forms on our website
• Join in surveys or promotional events

This information might include:

• Your name and means of contact (email, telephone, address)
• Financial details (handled securely by external payment providers)
• Preferences and specifications for your charter
• Secondary contact details
• Food preferences or medical information (when provided)

2.2 Information Collected Automatically

During your visit to our webpage, certain data regarding your device and browsing activities is collected automatically:

• IP address and geographical data
• Type and version of your browser
• Visited pages and duration of visit on our site
• Referral sources
• Device specifics (model, screen size, etc.)

2.3 Cookies and Tracking Tools

We employ cookies and similar tracking mechanisms to enhance your browsing experience on our website. These tools facilitate us in:

• Storing your preferences
• Analyzing our website’s functionality and usage
• Delivering tailored content
• Refining our offerings

You can adjust your cookie preferences via your browser's settings or our cookie consent feature.

3. Utilization of Your Information

Our use of the data acquired is for the following objectives:

• Service Provision: To facilitate yacht charter services, manage reservations, and maintain communication regarding your bookings
• Client Assistance: To address your questions and provide support
• Financial Management: To handle financial transactions and oversee billing
• Safety Measures: To ensure operational security and deter fraudulent activities
• Promotional Outreach: To send you promotional materials and news (subject to your acquiescence)
• Website Optimization: To study browsing patterns and advance our website’s features
• Regulatory Adherence: To observe relevant legal and regulatory mandates

4. Distribution and Revelation of Information

Your personal details are neither sold, exchanged, nor rented to third parties. Your information could be disclosed under these circumstances:

4.1 With Service Partners

Data might be shared with trustworthy third-party partners who support us with: payment processing; website hosting and maintenance; email distribution; data analysis and optimisation; client service.

4.2 For Legal Purposes

We may divulge your details if necessitated by law or to comply with legal proceedings, subpoenas, emergencies, or governmental inquiries into possible deceitful or illicit activities.

4.3 In Business Reorganisations

In scenarios like a merger, acquisition, or asset sale, your information may be a part of the assets transferred.

5. Protection of Your Data

We employ suitable technical and administrative measures to shield your personal data from unauthorized access, modifications, exposure, or eradication. These precautions include encryption, secure servers, control mechanisms, routine evaluations, and training of our personnel.

Yet, no internet-based data transmission or electronic storage method can be guaranteed to be fully secure. We cannot promise the complete security of your data.

6. Retention of Data

Your personal data is retained only for periods necessary to realize the purposes it was gathered or as dictated by legal requirements. Typical retention periods include:

• Charter bookings: 7 years (for tax/legal reasons)
• Marketing engagement: until you opt-out or request removal
• Website analytics: 26 months
• Support services: 3 years post last interaction

7. Your Privileges and Options

You possess rights such as data access, correction, erasure (where lawful), data portability, marketing opt-out, and cookie preferences. To exercise these rights, reach out to us through the details provided below.

8. Services by Third Parties

8.1 Google Analytics

Google Analytics is used to gauge our website's traffic and engagement. You can exclude yourself using the Google Analytics Opt-out Browser Add-on.

8.2 Link to Social Media

Links to social networking platforms that have their own privacy policies can be found on our website.

8.3 Financial Transactions

Financial dealings are managed by third-party processors conforming to PCI DSS standards.

9. Global Transfer of Data

Your data can be transmitted to and processed in regions other than Spain. We apply measures conforming to the privacy laws in effect.

10. Privacy of Minors

We do not target or deliberately gather details from children under the age of 13. If you suspect that we have collected such data, please contact us immediately.

11. Revisions to This Privacy Policy

This Privacy Policy may be updated to reflect changes in our methods or legal obligations. Updates will be published on our website, emailed to you if you are registered, or announced on our webpage. Your continued use after the publication date implies your acceptance of the policy.

12. How to Contact Us

For inquiries about this Privacy Policy or our data handling practices, please contact us:

13. Google Ads User Agreement Policy Compliance

We adhere to the Google Ads user agreement policies regarding consent. Changes to cookie and tracking preferences can be made at any time through our cookie configuration options.